South Bay MINI
18800 Hawthorne Blvd, Torrance CA 90504 • Phone: (877) 309-5393 • Service: (877) 846-2119
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   Edward H., Manhattan Bch, CA Feb 17, 2012
  •   5.0
      –   Parinya S., LOS ANGELES, CA Feb 14, 2012
  •   5.0
    "Timmy is amazing! So helpful, knowledgeable and just an all around great guy! He really took time to answer my questions and helped me get a great deal. I'm so happy my friend referred me to him."   –   Olga J., Los Angeles, CA Feb 11, 2012
  •   5.0
      –   Ernest R., Palos Verdes Estates, CA Feb 11, 2012
  •   5.0
      –   Geraldine S., Santa Monica, CA Feb 10, 2012
  •   5.0
      –   Robert C., Lawndale, CA Feb 10, 2012
  •   5.0
      –   MINI Owner, Rch Palos Vrd, CA Feb 10, 2012
  •   5.0
      –   Stephanie B., El Segundo, CA Feb 10, 2012
  •   5.0
      –   Kevin C., Rch Palos Vrd, CA Feb 9, 2012
  •   5.0
    "Chris was great on explaining all and each of the MINI features. He told me about little details as the gas thank cover and the tires pressure sensor. He offered me water and soft drinks while getting ready with the paperwork."   –   Jose G., Northridge, CA Feb 8, 2012
  •   4.5
      –   Peter L., San Francisco, CA Feb 8, 2012
  •   5.0
    "Alicia in fleet was amazing and very helpful!!!!!!"   –   Santiago M., Torrance, CA Feb 8, 2012
  •   5.0
      –   Rodolfo E., W Hollywood, CA Feb 7, 2012
  •   5.0
      –   MINI Owner, Malibu, CA Feb 7, 2012
  •   4.0
      –   MINI Owner, Santa Monica, CA Feb 7, 2012
  •   5.0
    "We had an excellent experience at South Bay Mini. Everyone was very helpful and nice. Ken B. Redondo Beach"   –   Kenneth B., Redondo Beach, CA Feb 7, 2012
  •   5.0
    "Very good at all!!"   –   MINI Owner, Torrance, CA Feb 4, 2012
  •   5.0
      –   Margarita V., Los Angeles, CA Feb 2, 2012
  •   4.5
      –   MINI Owner, Torrance, CA Jan 31, 2012
  •   5.0
      –   Carlos R., Redondo Beach, CA Jan 31, 2012
  •   5.0
    "I am very greatful on how my experience in buying my new Countryman was!!"   –   Esmeralda C., Downey, CA Jan 31, 2012
  •   5.0
      –   Alison P., Hermosa Beach, CA Jan 31, 2012
  •   5.0
    "The best car buying experience I've ever had. Truly a pleasure -- every step of the way."   –   MINI Owner, Beverly Hills, CA Jan 31, 2012
  •   4.5
      –   Rani J., Sherman Oaks, CA Jan 30, 2012
  •   5.0
    "Could not have been better. I was put at ease from the very beginning. I had shopped around, and from the first online talk with Alex, found the honesty and integrity I required to go forward. He stayed steady throughout and I am forever grateful. The car is everything I hoped for. Thanks!"   –   Margaret Y., Sylmar, CA Jan 29, 2012
  •   5.0
      –   Hayden H., Manhattan Bch, CA Jan 28, 2012
  •   5.0
      –   MINI Owner, Chatsworth, CA Jan 27, 2012
  •   5.0
      –   Kristine M., Manhattan Bch, CA Jan 25, 2012
  •   5.0
    "Love you guys!!"   –   Carrie D., Redondo Beach, CA Jan 25, 2012
  •   4.5
      –   MINI Owner, Los Angeles, CA Jan 23, 2012
  •   5.0
      –   Jathan M., Culver City, CA Jan 23, 2012
  •   5.0
    "Sales and Finance were courteous and professional--I best I have experienced!!"   –   Bryan G., San Pedro, CA Jan 23, 2012
  •   4.5
      –   Latha V., Cerritos, CA Jan 23, 2012
  •   5.0
      –   Scot H., Long Beach, CA Jan 22, 2012
  •   5.0
    "All the Sales Staff, including Alician were very professional, prompt and made the experience exceptional for me."   –   MINI Owner, Los Angeles, CA Jan 22, 2012
  •   5.0
    "Salesperson was very knowledgeable. Also I was very comfortable and did not have to deal with the usual high pressure sales tactics."   –   MINI Owner, Los Angeles, CA Jan 22, 2012
  •   4.5
      –   MINI Owner, Napa, CA Jan 22, 2012
  •   5.0
      –   Michele G., Pacific Plsds, CA Jan 21, 2012
  •   5.0
      –   Dennis M., Redondo Beach, CA Jan 20, 2012
  •   4.5
      –   MINI Owner, Venice, CA Jan 14, 2012
  •   5.0
    "Love my new MINI! Lance was awesome and took the time to find the perfect car for me. Great service. Highly recommend South Bay to others considering a Mini purchase."   –   Helen L., Palmdale, CA Jan 12, 2012
  •   5.0
      –   MINI Owner, Redondo Beach, CA Jan 11, 2012
  •   5.0
      –   Shirley A., Chula Vista, CA Jan 11, 2012
  •   3.5
    "Buying a car is complicated and time consuming; so I suppose it's unavoidable. Nevertheless, anything you can do to streamline will help. I ended up at the dealership on a very busy Saturday so suffered because of that."   –   MINI Owner, Mission Viejo, CA Jan 11, 2012
  •   5.0
      –   Rose C., Redondo Beach, CA Jan 10, 2012
  •   5.0
    "It rarely occurs that my expectations are exeeded when purchasing a new automobile. However, I thank God that the servce my wife and I received at South Bay BMW/MINI was superior. This car was purchased as a gift to our Pastor. She is delighted with the quality and performance of her new MINI Cooper! Thanks for everything. David W., Los Angeles"   –   David W., Los Angeles, CA Jan 10, 2012
  •   5.0
      –   Anthony E., Newhall, CA Jan 10, 2012
  •   5.0
      –   MINI Owner, Hermosa Beach, CA Jan 10, 2012
  •   5.0
      –   MINI Owner, Redondo Beach, CA Jan 9, 2012
  •   5.0
      –   Jason G., Gardena, CA Jan 9, 2012
  •   5.0
      –   Steve M., Arcadia, CA Jan 9, 2012
  •   5.0
      –   Maria D., Los Angeles, CA Jan 9, 2012
  •   5.0
      –   Stanley N., Hermosa Beach, CA Jan 9, 2012
  •   4.5
      –   Tim H., Torrance, CA Jan 8, 2012
  •   5.0
      –   ., Manhattan Bch, CA Jan 8, 2012
  •   5.0
      –   Lynn M., Redondo Beach, CA Jan 8, 2012
  •   5.0
    "One of the easiest car buying experiences I have encountered over the past 30 years of buying vehicles."   –   Stephen S., Ridgecrest, CA Jan 8, 2012
  •   5.0
      –   Michael M., Manhattan Bch, CA Jan 8, 2012
  •   5.0
      –   John N., West Hollywood, CA Jan 3, 2012
  •   5.0
      –   MINI Owner, Los Angeles, CA Jan 3, 2012
  •   5.0
      –   Mercedeh W., Rch Palos Vrd, CA Jan 2, 2012
  •   4.0
    "Quick and easy"   –   MINI Owner, Redondo Beach, CA Jan 2, 2012
  •   4.5
      –   Eric S., La Jolla, CA Dec 21, 2011
  •   5.0
      –   MINI Owner, Marina Dl Rey, CA Dec 21, 2011
  •   5.0
    "knowledgable folks; extremely accomodating"   –   MINI Owner, S Pasadena, CA Dec 19, 2011
  •   4.5
      –   MINI Owner, Torrance, CA Dec 12, 2011
  •   5.0
    "Alicia was awesome, she was not only professional but she also inspire trust. She insured my transaction was a smooth one. Also she ensured my car to be dropped off at my house without any extra charge, that was amazing. There's an area that lacked good service. I was promised that my car was going to be dropped off with a big bow and in front of my house, which neither happened. The car was supposed to be a birthday surprise for my daughter's birthday. First of all it didn't have a bow. I understand there was no parking in front of my house, but they could have stopped real quick so that my daughter was able to really enjoy her surprised, instead the car was parked 11/2 block away and around the corner, which I feel it took some of the surprise emotion out. :("   –   Blanca R., Compton, CA Dec 10, 2011
  •   5.0
      –   MINI Owner, Redondo Beach, CA Dec 9, 2011
  •   5.0
      –   O'Dell M., Torrance, CA Dec 9, 2011
  •   1.0
    "Jeff Carter MINI Advisor and GM Drew Polenchar were Awesome! Downside all of my bad experience came through the BMW side with their BMW Fleet Manager who turned a good experience into a bad one. Extremely disappointed a MINI Advisor didn't handle my transaction with my new MINI when I went in to sign and take delivery."   –   MINI Owner, Redondo Beach, CA Dec 8, 2011
  •   5.0
      –   Phillip L., Piedmont, CA Dec 7, 2011
  •   5.0
    "South Bay Mini staff went out of their way to make my buying experience convenient and fun."   –   Dana S., PACIFIC PALISADES, CA Dec 7, 2011
  •   5.0
      –   Josh M., Palm Springs, CA Dec 6, 2011
  •   5.0
      –   Timothy Y., Alhambra, CA Dec 6, 2011
  •   5.0
    "You guys (and gals) are the BEST! 2nd mini with you and extremely happy. See you in 3 yrs for the next one."   –   Lisa B., Valley Vlg, CA Dec 5, 2011
  •   5.0
      –   Steven U., Gardena, CA Dec 5, 2011
  •   5.0
      –   Dusan S., Los Angeles, CA Dec 5, 2011
  •   5.0
    "The staff at South Bay MINI were awesome! The friendly and laid-back atmosphere of the dealership made my first car purchase a breeze. I am truly in love with my new MINI Clubman."   –   Teresita A., Los Angeles, CA Dec 3, 2011
  •   5.0
      –   Rosendo O., Cudahy, CA Nov 30, 2011
  •   5.0
    "My salesman was outstanding, we loved him. The whole feeling of my mini buying experience was terrific"   –   Shelley V., Riverside, CA Nov 29, 2011
  •   5.0
      –   Brenda W., Santa Monica, CA Nov 29, 2011
  •   5.0
      –   Thu N., Lawndale, CA Nov 29, 2011
  •   5.0
      –   Jingyu Z., Alhambra, CA Nov 28, 2011
  •   5.0
      –   ., Whittier, CA Nov 27, 2011
  •   5.0
      –   Ilan Y., Los Angeles, CA Nov 27, 2011
  •   5.0
      –   Nicholas V., Redondo Beach, CA Nov 25, 2011
  •   5.0
    "It was a very pleasant experience dealing with your sales people. Your Internet manager, Alicia Garcia was very helpful during my search for our Mini. She sent me information on the Mini I was searching for & the price was right. I compared prices & options from other dealers, & for the the Mini that I bought, you guys came in the most reasonable. Thanks Again!!"   –   Jerry V., La Puente, CA Nov 23, 2011
  •   5.0
    "It was a good experience. I had a lot of indirect knowledge about MINIs and the MINI brand, but this was my first hands-on experience with a MINI."   –   MINI Owner, Barstow, CA Nov 22, 2011
  •   5.0
    "Growing up I've always heard horror stories about car shopping, whether it was from tagging along with my parents buying new cars, or the pushy sales man with bad breath cramming business cards in my pockets. It seems the bottom line is always the main point of the transaction. I can say with all honesty that from the moment we walked into SBBMW any preconceived notions of the new car buying experience were shattered. From the start Alex was both genuine and warm. He facilitated our needs and was never pushy or overbearing, allowing us to get exactly the car we wanted and needed. Being young we visited other dealerships in the vicinity, and noticed that our business wasn't as important as what they viewed as their general clients (Ontario). This was definitely not the case at SBBMW, as Alex and Mark made us feel welcome and at home like no other car dealership we visited. I hope this gleaming report conveys the happiness I have for my new car and for the service I received at SBBMW."   –   Christina P., Adelanto, CA Nov 22, 2011
  •   5.0
    "My purchase experience was exceptional because of my "motoring advisor" Patrice Cullen who promptly & knowledgeably answered all my questions."   –   Lily S., Fresno, CA Nov 21, 2011
Service Rating 4.6
  •   4.5
    "I was suprised to learn that the oil had not been changed on one of my previous visits in Nov and Dec, even though the technician told me that it had. This mistake contributed to the issues that I was having with my car, which is why I came in for service."   –   Lara S., Redondo Beach, CA Feb 18, 2012
  •   5.0
      –   MINI Owner, Redondo Beach, CA Feb 18, 2012
  •   5.0
      –   Thomas W., Hacienda Heights, CA Feb 18, 2012
  •   5.0
    "Skeeter was exceptionally accomodating and got me in and out with a loaner in no time flat."   –   Bradley W., Los Angeles, CA Feb 15, 2012
  •   5.0
      –   Elizabeth F., Los Angeles, CA Feb 15, 2012
  •   5.0
      –   Cesar R., Los Angeles, CA Feb 15, 2012
  •   5.0
      –   Brent C., Los Angeles, CA Feb 15, 2012
  •   4.5
    "when you opened up, they couldn't get the lock to open on the chain gate. I was the first to arrive and people were going around to the other entrance to check in. People were getting ahead of me and I wanted to get a loan car - the country mini. What made me so mad was I was the first and people were getting ahead of me."   –   MINI Owner, Los Angeles, CA Feb 14, 2012
  •   1.0
      –   MINI Owner, Porterville, CA Feb 14, 2012
  •   5.0
    "Everyone I dealt with was professional, yet friendly and very efficient."   –   Rayna S., Torrance, CA Feb 13, 2012
  •   5.0
      –   MINI Owner, Manhattan Beach, CA Feb 13, 2012
  •   5.0
      –   Joyce C., Glendale, CA Feb 13, 2012
  •   5.0
      –   Amy M., Palos Verdes Estates, CA Feb 13, 2012
  •   5.0
      –   Jinna B., Harbor City, CA Feb 13, 2012
  •   5.0
    "Larry was great ... Thanks!"   –   MINI Owner, Manhattan Beach, CA Feb 12, 2012
  •   4.5
      –   MINI Owner, Los Angeles, CA Feb 12, 2012
  •   5.0
      –   Peter H., South Pasadena, CA Feb 11, 2012
  •   5.0
      –   Laura B., Rolling Hills Estates, CA Feb 10, 2012
  •   5.0
    "Overall, always a good experience at South Bay MINI which is why I drive 40 miles out of the way to go there. The people are friendly and the service that was done on my MINI was explained to me which is what I like about South Bay."   –   Trina B., Anaheim, CA Feb 10, 2012
  •   5.0
      –   Thomas S., Los Angeles, CA Feb 9, 2012
  •   4.5
    "The price of the service was way much more than I expected. I thought it would be in the 100.00 and it was 1000.00 with the recommended service needs. I was already at the dealership and it was going to be a hassle to bring it back or go somewhere else. I felt "had" and being a female who knows little about cars, was the only thing about the experience that was poor."   –   MINI Owner, Redondo Beach, CA Feb 9, 2012
  •   5.0
      –   May S., Long Beach, CA Feb 8, 2012
  •   3.0
      –   Ritsuko H., Culver City, CA Feb 8, 2012
  •   3.0
    "7 days to diagnose and repair a car with fewer than 62,000 miles on it."   –   Claudia H., Ventura, CA Feb 8, 2012
  •   4.0
      –   MINI Owner, Redlands, CA Feb 8, 2012
  •   5.0
      –   Gina G., Los Angeles, CA Feb 7, 2012
  •   5.0
      –   Sheila H., Hermosa Beach, CA Feb 6, 2012
  •   4.0
      –   MINI Owner, Los Angeles, CA Feb 6, 2012
  •   4.5
    "no comment"   –   MINI Owner, Los Angeles, CA Feb 5, 2012
  •   4.5
    "no comment"   –   MINI Owner, Los Angeles, CA Feb 5, 2012
  •   5.0
      –   Christophe B., Venice, CA Feb 5, 2012
  •   5.0
    "Larry in the Service Dept. was amazing!"   –   Stacey P., San Pedro, CA Feb 4, 2012
  •   5.0
    "Service people very nice. Liked having a loaner. All was good. (Only thing: When company "tells" you to give them all 10's in survey - it seems like you may not be getting true reading; because people taking survey feel compelled to give all tens.)"   –   MINI Owner, Marina Del Rey, CA Feb 4, 2012
  •   3.0
    "So far I am unhappy with my recent service experiences. My car has less than 2000 miles on it and has been in the shop twice for the same thing. It was fixed a week ago and now just yesterday the symptoms came back. I don't have time in my days to be running all over LA to get this car fixed. I currently have very little faith in the Mini brand. Now I have to figure out how and when I am going to (for a third time) bring this car back."   –   John N., West Hollywood, CA Feb 3, 2012
  •   5.0
      –   Edwin S., Hermosa Beach, CA Feb 3, 2012
  •   5.0
      –   Pamela S., Torrance, CA Feb 3, 2012
  •   5.0
      –   Serge R., Los Angeles, CA Feb 1, 2012
  •   5.0
      –   MINI Owner, Beverly Hills, CA Feb 1, 2012
  •   5.0
      –   Raul E., Redondo Beach, CA Feb 1, 2012
  •   4.5
    "excellent service"   –   MINI Owner, San Diego, CA Feb 1, 2012
  •   3.5
      –   MINI Owner, Torrance, CA Jan 31, 2012
  •   4.0
      –   Miki I., Culver City, CA Jan 30, 2012
  •   5.0
      –   MINI Owner, Torrance, CA Jan 30, 2012
  •   5.0
      –   Jasmine P., Inglewood, CA Jan 30, 2012
  •   5.0
      –   MINI Owner, Rancho Palos Verdes, CA Jan 30, 2012
  •   5.0
      –   Grace J., Beverly Hills, CA Jan 28, 2012
  •   3.0
      –   MINI Owner, Torrance, CA Jan 28, 2012
  •   5.0
      –   Marian D., Los Angeles, CA Jan 28, 2012
  •   5.0
      –   MINI Owner, San Pedro, CA Jan 28, 2012
  •   4.0
      –   MINI Owner, Los Angeles, CA Jan 27, 2012
  •   5.0
      –   Miller C., Los Angeles, CA Jan 26, 2012
  •   1.5
    "I showed up at 6:50 for a 7:00 appointment and watched 3 people in the office stare at computer screens until after 7:20 when they finally came out to start the transaction. I was informed of all the repairs except for a radiator flush that i would have approved but should have been informed of them. The wpers were replaced at highway robbery prices as well as a light bulb and the drivers side wipper is streaking. I am shocked at the deminished service husstle at So Bay Mini. This used to be a great place to take my car but now that feel is forever lost Too bad!"   –   MINI Owner, PICO RIVERA, CA Jan 26, 2012
  •   5.0
      –   Viktoriya G., Santa Monica, CA Jan 26, 2012
  •   2.0
      –   Spencer S., Torrance, CA Jan 25, 2012
  •   2.5
    "The customer service rep was very good and helpful. I was there for a tire replacement and when i got back home, I realized that while replacing the tire the technician chipped the alloy wheel (mine are black coated alloys) and also the tire itself looked like it got a few marks on it while it was being fitted. I expected a lot more professional installation from MINI dealer - I think I'd rather been to a local tire shop to replace the tire"   –   Saurabh K., Santa Monica, CA Jan 25, 2012
  •   4.5
    "none see below"   –   MINI Owner, Marina Dl Rey, CA Jan 25, 2012
  •   5.0
      –   MINI Owner, Redondo Beach, CA Jan 22, 2012
  •   5.0
      –   Marjan S., Los Angeles, CA Jan 22, 2012
  •   5.0
      –   MINI Owner, Pacific Palisades, CA Jan 22, 2012
  •   5.0
    "I am always pleased with the exclusive attention I receive, but this time surpassed all the last times I've come in for service! Larry Medler is absolutely wonderful, patient & knowledgeable."   –   MINI Owner, Los Angeles, CA Jan 21, 2012
  •   3.5
      –   Corralee S., Lawndale, CA Jan 21, 2012
  •   2.5
    "I showed your rep that there was an inside panel loose..... it still is. I told him that the airbag warning light came on at times......it still does. I don't have the to bring it back! !!"   –   Joel J., Hermosa Beach, CA Jan 21, 2012
  •   4.5
    "Remy was great, called me about the imminent recall on my turbocharger, and had the car ready the same day. He was extremely helpful."   –   Amy R., Los Angeles, CA Jan 20, 2012
  •   4.0
      –   Jorge M., Los Angeles, CA Jan 20, 2012
  •   3.0
      –   Salvatore P., San Pedro, CA Jan 19, 2012
  •   4.5
    "Only problem was smears of grease on the bonnet when I picked the car up - however this was quickly remedied by the service staff. : )"   –   MINI Owner, Redondo Beach, CA Jan 19, 2012
  •   4.5
      –   MINI Owner, Los Angeles, CA Jan 19, 2012
  •   5.0
      –   MINI Owner, Manhattan Beach, CA Jan 19, 2012
  •   5.0
      –   Rose Christie B., Carson, CA Jan 18, 2012
  •   5.0
    "Very courteous and thourough. I'm satisfied!"   –   Richard T., Inglewood, CA Jan 18, 2012
  •   4.5
      –   Racheal F., Pacific Palisades, CA Jan 18, 2012
  •   5.0
      –   MINI Owner, Hawthorne, CA Jan 16, 2012
  •   5.0
      –   MINI Owner, Torrance, CA Jan 15, 2012
  •   5.0
      –   Carol E., El Segundo, CA Jan 15, 2012
  •   1.0
    "My radio has limited stations were as it did not before and no my Bluetooth system no longer works as well. It will be the 5th or 6th time I have to bring my car in to get something fixed or checked out in 8 months I have had it and The mirror was not fixed as well."   –   Kayla E., Sherman Oaks, CA Jan 15, 2012
  •   5.0
      –   MINI Owner, Los Angeles, CA Jan 15, 2012
  •   5.0
    "Larry was exceptional. He was kind, caring, and professional"   –   Jill G., Redondo Beach, CA Jan 14, 2012
  •   5.0
      –   Nadine S., Venice, CA Jan 14, 2012
  •   5.0
      –   Amee P., Long Beach, CA Jan 14, 2012
  •   5.0
      –   Bryant B., Palos Verdes Estates, CA Jan 13, 2012
  •   4.5
      –   Brandon G., Los Angeles, CA Jan 13, 2012
  •   5.0
      –   Suzanne P., Redondo Beach, CA Jan 13, 2012
  •   4.5
      –   MINI Owner, Torrance, CA Jan 11, 2012
  •   5.0
      –   MINI Owner, Los Angeles, CA Jan 11, 2012
  •   5.0
      –   Arvin A., Torrance, CA Jan 11, 2012
  •   4.5
      –   ., , Jan 10, 2012
  •   4.0
    "I had to bring my vehicle back a number of times because of unsolved issues."   –   Kyle R., Redondo Beach, CA Jan 9, 2012
  •   4.5
    "Everything was great except when I picked up my car my phone would no longer pair with the car's blue tooth."   –   Jordan S., Los Angeles, CA Jan 8, 2012
  •   5.0
      –   MINI Owner, Los Angeles, CA Jan 8, 2012
  •   5.0
      –   MINI Owner, Santa Monica, CA Jan 8, 2012
  •   5.0
    "it was great, the owners lounge is awesome."   –   Adam R., South Gate, CA Jan 8, 2012
  •   5.0
      –   Perla P., Los Angeles, CA Jan 8, 2012
  •   5.0
      –   MINI Owner, Hawthorne, CA Jan 6, 2012
  •   5.0
      –   Kenneth J., San Jacinto, CA Jan 6, 2012
  •   4.0
      –   MINI Owner, San Pedro, CA Jan 6, 2012
  •   5.0
    "Always the best service!!"   –   MINI Owner, Hermosa Beach, CA Jan 6, 2012
  •   5.0
    "Staff helpful, answered all questions, car returned in timely manner."   –   Clifford L., San Pedro, CA Jan 3, 2012
  •   5.0
    "rob s. customer service exceptional! car wash needs improvements."   –   Robinson S., Whittier, CA Jan 3, 2012
  •   5.0
    "Great service especially since it was the holiday weekend. Getting my loaner was quick and easy, I am always happy that I get a loaner, not all dealerships are so good."   –   Karen L., Carson, CA Jan 3, 2012
  •   5.0
      –   Jemi A., Marina Del Rey, CA Jan 3, 2012
  •   5.0
      –   Charles "Allan" H., Los Angeles, CA Jan 3, 2012
  •   5.0
      –   Me ., , Dec 31, 2011
  •   5.0
      –   Kim R., Santa Monica, CA Dec 31, 2011
  •   5.0
      –   Sharon Y., Torrance, CA Dec 31, 2011
  •   5.0
    "Remy and company took great care in ensuring my needs were met."   –   Chris/Sheryl R., Torrance, CA Dec 31, 2011
  •   5.0
      –   MINI Owner, Torrance, CA Dec 31, 2011
  •   5.0
      –   Paul S., Los Angeles, CA Dec 31, 2011
  •   5.0
      –   MINI Owner, Los Angeles, CA Dec 30, 2011
  •   5.0
      –   Suzan N., San Pedro, CA Dec 30, 2011
  •   5.0
      –   MINI Owner, Gardena, CA Dec 30, 2011
  •   5.0
      –   Stan Y., Hermosa Beach, CA Dec 29, 2011
  •   5.0
      –   Marshall P., Lakewood, CA Dec 29, 2011
  •   5.0
      –   MINI Owner, Torrance, CA Dec 28, 2011
  •   4.5
      –   MINI Owner, West Hollywood, CA Dec 28, 2011
  •   3.5
      –   MINI Owner, Culver City, CA Dec 28, 2011
  •   2.5
    "While the work performed was satisfactory, once again the was pressure to authorize unnecessary work at exorbitant prices. I had to wait 30 minutes after my appointment for the service writer to be available to me. The service writer did not return my calls in a timely manner. The car was not finished when promised."   –   MINI Owner, Manhattan Beach, CA Dec 27, 2011
  •   5.0
      –   Nadine M., Hermosa Beach, CA Dec 27, 2011
  •   5.0
      –   Jeffrey L., Rolling Hills Estates, CA Dec 24, 2011
  •   5.0
    "Many Thanks to B. Dubois for his excellent service on my 2007 MINI vapor pump service"   –   Charles P., Redondo Beach, CA Dec 24, 2011
  •   5.0
      –   Elissa H., Marina Del Rey, CA Dec 23, 2011
  •   5.0
      –   Calbert A., Santa Monica, CA Dec 23, 2011
  •   4.0
    "The first service man I met was going to charge me 200 for a service that the internet said cost 35 (installing an armrest). I had to "discuss" this with him and then someone else handled it. From that point on everything was exceptional."   –   MINI Owner, Manhattan Beach, CA Dec 23, 2011
  •   5.0
      –   Lisa B., Valley Vlg, CA Dec 22, 2011
  •   5.0
    "Dear Mini , all my Driving life's auto servicing has be a dreaded experience until this year when I went in for my first service . Larry the service advisor has a smile that could stretch across the Grand Canyon as he's given you the old fashion VIP treatment . Came in for a un- announced visit last week on the way to a meeting , Larry had us check in & leaving in a loan car in less than 10mins ! My companion was blown away & jealous by the service ."   –   Peter S., Venice, CA Dec 21, 2011
  •   5.0
      –   Richard F., Redondo Beach, CA Dec 21, 2011
  •   5.0
    "This is the first time I got a great service advisor who didn't pressure me to purchase an unnecessary service during my regularly scheduled maintenance. Plus, I got my car back on the time promised, rather than the usual 1-3 hours after the promised time."   –   Ailsa D., Santa Clarita, CA Dec 21, 2011
  •   5.0
      –   Mark S., El Segundo, CA Dec 20, 2011
  •   5.0
      –   Ro G., Los Angeles, CA Dec 20, 2011
  •   3.5
    "I had an appt. to bring in my Mini for an oil change at 12:00 PM but asked the service person if it would be OK to drop it off in the morning since I wasn't going to wait for it. She said that would be OK. But when I arrived to drop it off at 10:00 AM I had to wait for approx 20 - 30 minutes for my service rep to check me in. There were other employees who weren't busy but they said they couldn't check me in. Not sure why. So my comment is I think the check in process needs to be streamlined. Or else don't tell me I can bring the car in early."   –   MINI Owner, Manhattan Beach, CA Dec 19, 2011
  •   4.5
    "I had a great service. Even though it was busy when I arrived they were very nice to me. I moved after purshinging my mini an hour away and I still come back to Southbay mini for the service of my mini. The experiance i always have is excellent. thank you,"   –   MINI Owner, Ontario, CA Dec 19, 2011
  •   4.5
    "Larry was great"   –   Jane G., Manhattan Beach, CA Dec 18, 2011
  •   5.0
      –   Jennifer B., Burbank, CA Dec 17, 2011
  •   5.0
      –   Victor T., Torrance, CA Dec 16, 2011
  •   3.5
    "Excessive wait time. Time to drop off car and receive loaner was over 1 hour. Maintenance service took a full day."   –   Matthew O., Playa Del Rey, CA Dec 16, 2011
  •   5.0
      –   Steven U., Gardena, CA Dec 15, 2011
  •   5.0
      –   E., Redondo Beach, CA Dec 15, 2011
  •   5.0
      –   MINI Owner, Los Angeles, CA Dec 15, 2011
  •   5.0
      –   Lisa C., Burbank, CA Dec 13, 2011
  •   5.0
      –   John L., Los Angeles, CA Dec 13, 2011
  •   4.5
      –   John W., Marina Del Rey, CA Dec 13, 2011
  •   2.5
      –   Leyla T., Redondo Beach, CA Dec 12, 2011
  •   4.5
      –   MINI Owner, West Hollywood, CA Dec 12, 2011
  •   4.0
    "Very nice arrival with friendly people. Everything went smoothly."   –   Kristina S., San Clemente, CA Dec 10, 2011
  •   5.0
      –   MINI Owner, Los Angeles, CA Dec 10, 2011
  •   5.0
    "I am extremely pleased with my service experience. Remy was efficient and friendly getting the service order written. Josh was able to provide me with my loaner. My car was ready for pickup the same day thanks to the efficient technician. Great work."   –   Rayna S., Torrance, CA Dec 10, 2011
  •   5.0
    "Great service. Amiable and professional. Thank you."   –   Castanheira C., Los Angeles, CA Dec 10, 2011
  •   5.0
      –   Lawrence S., Beverly Hills, CA Dec 8, 2011
  •   5.0
      –   Ryan D., Hermosa Beach, CA Dec 8, 2011
  •   5.0
      –   Hui Z., West Covina, CA Dec 7, 2011
  •   2.5
    "I thought bringing my Mini Clubman in for service was supposed to be free under the warranty, but I ended up having to pay for the repair. I guess I misunderstood the Warranty."   –   MINI Owner, Inglewood, CA Dec 6, 2011
  •   4.0
      –   Trevor S., Los Angeles, CA Dec 3, 2011
  •   5.0
    "Flawless!"   –   Angelina M., Venice, CA Dec 2, 2011
  •   5.0
    "The service team was fantastic!"   –   Mike F., Hermosa Beach, CA Dec 2, 2011
  •   3.5
      –   MINI Owner, Manhattan Beach, CA Dec 1, 2011
  •   5.0
      –   Ronald Y., Redondo Beach, CA Nov 30, 2011
  •   5.0
      –   Tracy G., Culver City, CA Nov 30, 2011
  •   5.0
      –   MINI Owner, Redondo Beach, CA Nov 30, 2011
  •   5.0
    "Everything went beautifully. The Service Advisor was excellent, everyone was friendly, the loaner was clean. I could not have asked for anything more!"   –   MINI Owner, LOS ANGELES, CA Nov 30, 2011
  •   5.0
      –   Nicol R., Tehachapi, CA Nov 30, 2011
  •   3.5
      –   Mia I., Cerritos, CA Nov 30, 2011
  •   5.0
      –   Anna T., Cypress, CA Nov 29, 2011
  •   5.0
      –   Todd W., Pacific Plsds, CA Nov 29, 2011
  •   5.0
      –   May T., Walnut, CA Nov 29, 2011
  •   5.0
      –   Katharine N., Studio City, CA Nov 28, 2011
  •   3.5
    "Overall I thought Remy did a great job. Although, six hours after dropping the car off there was trouble getting a status and we were unable to receive update on car over the phone. Finally they convinced us we would get a call before the days end and we did not. Also, they did not conduct all the service that was required and service signed off on."   –   Emily B., Venice, CA Nov 27, 2011
  •   5.0
      –   Bo L., Buena Park, CA Nov 26, 2011
  •   5.0
      –   Seyoung J., Alhambra, CA Nov 26, 2011
  •   5.0
      –   Mark G., Pacific Plsds, CA Nov 25, 2011
  •   5.0
      –   Jessica R., Manhattan Beach, CA Nov 25, 2011
  •   4.5
      –   MINI Owner, Los Angeles, CA Nov 25, 2011
  •   5.0
      –   Angela G., Santa Monica, CA Nov 24, 2011
  •   5.0
      –   Beatrice W., Los Angeles, CA Nov 24, 2011
  •   1.0
    "Your service is nothing more than an oil change. Everything else is an upsell..299 for a balance and rotate. Absolute rip off. Totally unacceptable and will resukt in my never buying another mini. I will share my experience with anyone considering a mini."   –   Lionel M., Phoenix, AZ Nov 23, 2011
  •   5.0
      –   Anne B., Marina Del Rey, CA Nov 23, 2011
  •   5.0
      –   Kimberli T., Lomita, CA Nov 22, 2011
  •   5.0
      –   MINI Owner, Torrance, CA Nov 22, 2011
  •   3.5
    "my service rep would get the highest grade, but the whole issue about trying to pay with an american express card seems very anti-customer friendly."   –   MINI Owner, Los Angeles, CA Nov 21, 2011
South Bay MINI 18800 Hawthorne Blvd Torrance , CA 90504 Sales: (877) 309-5393